WHO WE
WANT
A GREAT PARTNER
You’ll succeed in being awarded a franchise, and become a successful business owner if you are
A Pet Enthusiast
You’re passionate about animals and serving as owner-operators to provide the best experience for companion pets and their human guardians.
Outgoing & Hard Working
You’re willing to put a face to the brand and become part of your community. You’re willing to think out-of-the-box, and put in the hours to create a successful business.
A Motivational Leader
You’re involved in the community and are always trying to give back. You’re detail-oriented, allowing you to thrive under our business model.
Business Savvy
You’re experienced, knowledgeable, and willing to work collaboratively while still working individually to promote their store and their growth.
A DAY IN THE LIFE
8:30 AM
You arrive at the store and count the drawer to start your day. Check your voicemail and inspect the store with your four-legged team members. The great thing about owning a Wag N’ Wash pet supplies franchise is bringing your pets to work every day! Make sure all laundry is prepared from the night before. Check all your dryers and wash stations to ensure they are working properly.
8:45 AM
Ensure opening checklists are ready to go for retail and wash areas. Greet your employees and delegate any duties that have come up, cover new promotions, specials and the store’s goals. Check in with your groomers to see if they have openings for walk-in appointments. Set expectations and get your team excited and ready for the day.
9:00 AM
Open your doors to greet guests, both two and four-legged! Return messages and respond to your emails. The morning rush is always an invigorating reminder of why you decided to follow your passions and own a Wag N’ Wash. Join the team in servicing some guests and oversee receiving of deliveries and purchase orders. Spend down time cleaning and reorganizing the store, building displays and checking in with your staff.
11:00 AM – 12:00 PM
Build payroll reports, staff schedules, stock shelves, and provide training to your employees. You can use this time to run out for any deposits to the bank, shopping for items or running errands. This is a great time to reach out to local vets to find out about clinics, pet food manufacturers to get updates or training, or community organizations that you’d like to partner with to build brand awareness locally.
1:00 – 4:00 PM
After grabbing some lunch and taking the pups for a few throws, head back to the store and help greet more of your guests, check your emails, run the bookkeeping, or do some baking in the bakery. This is the perfect time to check in on the self-wash stations and the grooming center to make sure everyone is having a positive experience.
4:00 – 6:00 PM
You’ll be helping your staff wind down after a busy day by cleaning the wash stations, helping with laundry, restocking the shelves, calling your grooming appointments for the next day, closing out the drawer, and making sure your team is ready to close down the store.
Not all of our Franchise Owners are as hands on —
Especially if they decide to open multiple units. But we like all of our pet store Franchise Owners to be owner-operators at least in the beginning, and many of them choose to be highly engaged in managing their stores.
“Do your homework – research the brand, the industry, the competition, the projections and talk to multiple Franchise Owners. It’s also important to realize that owning a pet store sounds fun, that it is a business and you should be prepared to work hard to get it off the ground and running smoothly.”
– BILL WOLFE
Wag N’ Wash Franchise Owner
SEATTLE, WA
MEET A FRANCHISE OWNER
Bill Wolfe
Store Location:Seattle, WA
Previous Occupation: Technology Sales, Residential Real Estate & Hotel Operations
“The combination of services along with the retail products was a big differentiator. There are other all natural food stores, but none that combined grooming and the self-wash with the retail. We liked the one-stop-shop concept.”
Rich & Steve Strauss
Store Location: Phoenix, AZ and Scottsdale, AZ
Previous Occupation: Music and Entertainment
Steve relocated to Arizona to study music at Arizona State University in the mid-1980’s. In addition to playing music, he founded an entertainment and event booking company. Steve has been a professional musician for over 20 years. Steve convinced his brother Rich to join him in a “brotherhood of business.” Rich grew up in Colorado and graduated from Emerson College in Boston. Rich has been a working musician, actor and voice talent. He also has run his own boutique.