Training NEVER Ends
the support you need when you need it
Some franchises in the pet industry provide minimal training before letting their Franchise Owners off-leash, and limited ongoing support once their locations have opened. Not Wag N’ Wash. We’re here to help with whatever our Franchise Owners need to make their business successful from Day One.
How We Support you
An intensive, 2-phase program showing new Franchise Owners the ropes at our dedicated training facility, Wag University, and hands-on practical experience at one of our corporate-owned locations immediately before your Grand Opening.
We don’t think our animal companions are the only ones who should be spoiled! Each Franchise Owner is assigned a “Guide Dog” to assist with team management, vendor relationships, training on operational systems, and more.
Each Wag N’ Wash location gets a quarterly site visit from the Wag Team to conduct an on-site audit and provide thoughtful solutions to any issues an Owner may be experiencing. Additionally, Wag N’ Wash President Rob Flanagan visits each location annually to ensure that Franchise Owners have everything they need to continue operating smoothly.
We take the guesswork out of effectively getting the word out about your new Wag N’ Wash franchise location! Each Wag N’ Wash Franchise Owner receives assistance with creating robust marketing calendars, negotiating local advertising campaigns, and more from a dedicated marketing expert.
Meet Our PAW-Some
Top Dawg (Co-Founder)
Dan had many years of retail experience prior to founding Wag N’ Wash. Most recently, Dan held a position at Nordstrom, where he specialized in Human Resources and Employee Training & Development. Dan has a keen visual sense and is responsible for the concept and look and feel of Wag N’ Wash locations.
Top Dawg (Co-Founder)
Jef Strauss ran a multi-location retail business with his father for 17 years prior to founding Wag N’ Wash. He has great expertise in commercial real estate and site selection. His strengths include budget and financial planning, management, and growth initiatives. Jef is directly responsible for the successful growth of Wag N’ Wash.
Pack Leader (President)
Rob directly contributed to growing his previous concept, Doc Popcorn, from a few corporate locations to over 115 domestic and international franchised locations, the largest popcorn retailer in the world. He brings this experience to the Wag N’ Wash team, with a priority to achieve pragmatic growth and increased profitability for its Franchise Owners.
Ops Hound (VP of Operations)
With several years’ experience in franchise growth and support,
Garth brings knowledge and experience in many cross-functional disciplines, including; Real Estate and Construction, Purchasing and Logistics and Ops/Support.
Guide Dog (Training & Support Director)
Flagship store manager in 2007, Abe brings a decade of personnel training, development, retail and database management, inventory controls, and public speaking experience. He guides training, and assists in opening locations.
Saint BRANDard (VP of Marketing)
Kristen was responsible for shaping brand messaging and growing the marketing efforts of the entire franchise network as the Senior Director of Brand Marketing for Elements Massage, Fitness Together and FIT36. Alongside WellBiz Brands, Wellen also held Marketing Director roles with franchisors of established companies such as RE/MAX LLC, PostNet International, and The Little Gym International.
Marketing Bulldog (Senior Director of Marketing)
Amanda built her marketing career with a background in web design, SEO, social media, email marketing, and everything Google. Having a passion for working directly with business owners, she moved into franchise marketing. Before coming to Wag N’ Wash, Amanda was the Marketing Manager for Homewatch CareGivers; an International brand with over 120 locations.
Biscuit Counter (VP of Finance)
Jenn specializes in helping new brands create and establish processes to help them and their franchisee partners excel. She prides herself on not being the typical “boring accountant” and being able to establish close working relationships with Franchise Owners. Prior to Wag N’ Wash, she built Franchise Accounting teams for Teriyaki Madness, Squeeze Fresh Smoothies, Kidcreate Studios, and Epicurean Enterprises.
Our Franchise Owners Love Us!
Hear what they have to say about their experiences with our Corporate Support team.