You’ll succeed in being awarded a franchise, and become a successful business owner if you are
A Pet Enthusiast
You’re passionate about animals and serving as owner-operators to provide the best experience for companion pets and their human guardians.
Outgoing & Hard Working
You’re willing to put a face to the brand and become part of your community. You’re willing to think out-of-the-box, and put in the hours to create a successful business.
A Motivational Leader
You’re involved in the community and are always trying to give back. You’re detail-oriented, allowing you to thrive under our business model.
You’re experienced, knowledgeable, and willing to work collaboratively while still working individually to promote their store and their growth.
You arrive at the store and count the drawer to start your day. Check your voicemail and inspect the store with your four-legged team members. The great thing about owning a Wag N’ Wash is bringing your pets to work every day! Make sure all laundry is prepared from the night before. Check all your dryers and wash stations to ensure they are working properly.
Ensure opening checklists are ready to go for retail and wash areas. Greet your employees and delegate any duties that have come up, cover new promotions, specials and the store’s goals. Check in with your groomers to see if they have openings for walk-in appointments. Set expectations and get your team excited and ready for the day.
Open your doors to greet guests, both two and four-legged! Return messages and respond to your emails. The morning rush is always an invigorating reminder of why you decided to follow your passions and own a Wag N’ Wash. Join the team in servicing some guests and oversee receiving of deliveries and purchase orders. Spend down time cleaning and reorganizing the store, building displays and checking in with your staff.
11:00 AM – 12:00 PM
Build payroll reports, staff schedules, stock shelves, and provide training to your employees. You can use this time to run out for any deposits to the bank, shopping for items or running errands. This is a great time to reach out to local vets to find out about clinics, pet food manufacturers to get updates or training, or community organizations that you’d like to partner with to build brand awareness locally.
1:00 – 4:00 PM
After grabbing some lunch and taking the pups for a few throws, head back to the store and help greet more of your guests, check your emails, run the bookkeeping, or do some baking in the bakery. This is the perfect time to check in on the self-wash stations and the grooming center to make sure everyone is having a positive experience.
4:00 – 6:00 PM
You’ll be helping your staff wind down after a busy day by cleaning the wash stations, helping with laundry, restocking the shelves, calling your grooming appointments for the next day, closing out the drawer, and making sure your team is ready to close down the store.
Not all of our Franchise Owners are as hands on —
Especially if they decide to open multiple units. But we like all of our Franchise Owners to be owner-operators at least in the beginning, and many of them choose to be highly engaged in managing their stores.
“My staff is excited, and that’s so much fun. Also, our customers are great; everyone that comes in here whips out their phone to show off pictures of their dog. There is always a lot of laughter during the day.”
– LAURA ARMSTRONG LEDER
Wag N’ Wash Franchise Owner
CHERRY HILLS, NJ
MEET A FRANCHISE OWNER
Pets: Oscar (cat), Greta (Golden Doodle)
Store Location: Eagan, MN
Previous Occupation: Nestlé Corporation
Clark has over 20 years of experience in a variety of business functions, including contract administration and pricing, software, training, market research, finance and management consulting. He holds a BA in Finance from the University of Iowa and an MBA in operations and marketing from the University of Minnesota. Prior to owning a Wag N’ Wash, Clark worked at Nestlé Corporation, where he learned the value of nutrition on longevity and wellbeing. Clark resides in Apple Valley, MN with his wife Susan, three daughters and one son.
Rich & Steve Strauss
Pets: Rich – Gigi (Mini Schnauzer) & Steve – Dr. Boogie (Griffon) & 2 Chihuahuas named Lucy and Chiquita
Store Location: Phoenix, AZ and Scottsdale, AZ
Previous Occupation: Music and Entertainment
Steve relocated to Arizona to study music at Arizona State University in the mid-1980’s. In addition to playing music, he founded an entertainment and event booking company. Steve has been a professional musician for over 20 years. Steve convinced his brother Rich to join him in a “brotherhood of business.” Rich grew up in Colorado and graduated from Emerson College in Boston. Rich has been a working musician, actor and voice talent. He also has run his own boutique.
Ready to take the first step?
Ready to take the first step?